Frequently Asked Questions
We ship from Orlando, Florida. We currently ship orders to locations across the continental United States.
Yes, in-part. We strive to be eco-friendly in the production of all our products. We currently use organic palm oil in our soaps. We continue to work on finding safer alternatives that do not negatively impact the planet and/or our environment.
Yes our soap is organic. However, it is NOT vegan because we use goat’s milk and goat’s milk powder in the crafting process.
Yes, we use lye in our soap. However, lye is the only chemical we use during the soap making process. This is not to be mistaken with lard, which is the fat sourced from pigs. Lye is a chemical that provides a cleaning solution that is commonly found in most household cleaning supplies. The lye is not harmful after the soap is made, making our soap safe for the whole family to use.
People have different skin characteristics. If you feel uncomfortable, please stop using the product.
Once an order is placed, the warehouse prepares the order for shipment. Processing and handling takes between 1-2 business days, and can vary around holidays.
We do not accept returns. We will accept exchanges within 30 days from the purchase date as long as the soap remains in the original packaging and unused.
Yes, you can exchange for a different kind of soap within 30 days of purchase as long as the soap remains in the original packaging and unused. We will not accept used soap.
An unused bar of soap can last between 1 and 3 months. It is recommended to use the soap as soon as it is received for an optimal experience.
It is recommended to store soap, used and unused, in a cool, dry place. We suggest a room temperature between 68-75 degrees Fahrenheit. Placing unused soap in an air-tight container is the best way to ensure freshness and to keep the scent strong.
Soap is for external use only. It is not recommended to ingest the soap. If ingested, call your local poison control center right away.
All of the proceeds acquired through sales go directly back to Blossom™ and the individuals with developmental disabilities employed by Blossom™. Learn more by clicking this link.